UC Express Softphone
Mitel Unified Communicator (UC) Express Softphone is an optional extension to UC Express, bringing a full-featured softphone to the simple and elegant application.
The softphone integrates seamlessly with UC Express, showing up as an additional phone profile. If you're away from your desk, UC Express can automatically switch to your softphone so you can make and answer calls.
What do people love about it?
Softphone built right into UC Express. Make calls, answer calls, transfer, do everything you want to do without needing a phone!
It's automatic. When UC Express can't find your desk phone, it will automatically try other profiles. Simply add the softphone as a new profile, and UC Express will automatically connect when you're away from your desk.
It sounds great! The UC Express softphone uses the latest technology to ensure that your call connects at the highest quality. Use the speaker and mic built into your laptop, or use a USB headset or phone for the highest quality audio.
How do I get it?
The softphone is built into UC Express! You enable the softphone by simply entering a license key into the "About" box in the application. You can get a trial softphone license here. To purchase a permanent softphone license, contact your Mitel dealer.
All your contacts at your fingertips.
All your corporate and personal contacts are at your fingertips, right in
your deskband. No need to open Microsoft Outlook Contacts ever.
UC Express travels with you.
Whether you're at your desk, at home, or on the road, get the same tiny,
elegant UI, same access to all your contacts. Works intelligently with
multiple phone profiles.
Serverless.
No server needed, great for smaller companies with no IT staff.
Infinitely scalable. Since it is a PC
install, you can install as many as you need.
Mass deployment capabilities.
Great for bigger companies with great IT staff!
Who wants it?
- Salespeople
- Marketing people
- Executives
- Managers
- Telemarketers
- Admin staff
- Tech support staff
- Engineers (the ones who talk on the phone)
- Your competitors!
Technical Specifications
The UC Express softphone is an optional component of the UC Express application.
- Uses SIP Protocol
- Supports G711 uLaw, G711 aLaw, and G729
- Telephony features include: Hold, retrieve, mute, conference, transfer, one-step transfer, unattended transfer
- Built-in Acoustic Echo Cancellation
- Built-in Comfort Noise Generator
- Built-in Automatic Gain Control
- Support for STUN
- Support for proxy server
- Ring sound can play through PC speaker in addition to specified device
The basic softphone configuration screen looks like this:
The advanced configuration screen looks like this:
